TY - JOUR AU - Sehgal, Shruti AU - Manchanda, Gurdip Singh AU - Muzammil, Khursheed AU - Raghav, Santosh Kumar AU - Sehgal, Shreyak PY - 2022/01/24 Y2 - 2024/03/29 TI - An analytical study about the operational effectiveness of the Covid Control Room in a Medical College of Northern India JF - Indian Journal of Community Health JA - Indian J Community Health VL - 33 IS - 4 SE - Original Article DO - 10.47203/IJCH.2021.v33i04.005 UR - https://www.iapsmupuk.org/journal/index.php/IJCH/article/view/2237 SP - 568 - 574 AB - <p>Muzzafarnagar Medical College <strong>(MMC),</strong> Muzzafarnagar was declared a designated covid hospital by the Uttar Pradesh State Government. A Covid Control Room <strong>(CCR)</strong> was hence established to manage the disaster.  <strong>Aims &amp; Objectives:</strong> The CCR worked as the operational brain of MMC. <strong>Study Setting:</strong> Muzzafarnagar Medical College, Muzzafarnagar, Uttar Pradesh, India. <strong>Study Design:</strong> A hospital record based observational study. <strong>Material Methods:</strong> A total of 1132 admitted covid positive patients in three months constituted the study population. The CCTV cameras were installed inside the isolation wards, and the ICUs with 24/7 video coverage. The DGME (Uttar Pradesh) developed the Patient Information System<strong> (PIS)</strong> wherein information was uploaded in a database   and WhatsApp messages were sent to the relatives twice daily. <strong>Results:</strong> The CCR received on an average 200 calls per day. A total of 12,622 calls were received in two months. With, PIS in function the no. of calls received in CCR reduced drastically. 100% coverage of the patients’ information was achieved. <strong>Conclusion: </strong>The scope of the control room has expanded considerably to address various aspects of the covid-19 pandemic crisis. These findings will be helpful as a reference for future. It is one of the first studies and unique in nature.</p> ER -